Careers at Daviess-Martin County REMC
Job Posting: Member Service Representative / Dispatch
Location: Daviess-Martin County REMC
Position Type: Full-Time, Exempt
Reports To: Director of Finance & Administration
Overview:
Daviess-Martin County REMC is seeking a friendly and organized Member Service Representative/Dispatch to serve as the first point of contact for our members and support daily operations. This role combines customer service with dispatch responsibilities, ensuring smooth communication and service delivery.
Key Responsibilities:
- Greet and assist members in person and over the phone
- Process service applications, account updates, and payments
- Support billing and collections processes
- Monitor and respond to outages using our Outage Management System
- Dispatch field personnel and maintain communication logs
- Assist with reporting, data entry, and coordination during storms
Qualifications:
- Associate’s degree in a business-related field or equivalent experience
- Strong communication and interpersonal skills
- Basic knowledge of office procedures and computer systems
- Ability to work in a fast-paced environment and handle multiple tasks
Why Join Us?
- Be part of a supportive team serving our local community
- Opportunities to grow and contribute to operational improvements
- Competitive benefits and a collaborative work environment
We expect employees to be honest, trustworthy, and operate with integrity. Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status. We support and obey laws that prohibit discrimination everywhere we do business. We fully consider all qualified applicants including those with a criminal history.
About Daviess-Martin County REMC
Daviess-Martin County REMC is an electric distribution cooperative with approximately 7,000 members, headquartered in Loogootee, IN. Our facility is close to I-69 in southwestern Indiana. Loogootee is 50 miles southwest of Bloomington, IN, 20 miles north of Jasper, IN, 35 miles east of Vincennes, IN and 28 miles west of Mitchell, IN. The beauty of nature abounds in the area, surrounded by forests and lakes. Boggs Park is within 5 miles of the town and has camping, hiking, boating and fishing. The Glendale fish and wildlife park has one of the top fishing lakes in the state and is also a great camping, hunting and hiking area. Patoka Lake is 38 miles southeast of Loogootee and Lake Monroe is 58 miles northeast. The Hoosier National Forest, Brown County State Park and many other beautiful natural areas are within minutes of our headquarters facility. Area schools are solid academically and are all rated very high for school safety. Our area communities are safe, have traditional values, and are family-friendly.
Daviess – Martin County REMC is an equal opportunity employer that recruits and hires qualified candidates without regard to race, religion, sex sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.